VACANCIES

Work with us at Chartwells Derby

Repair guarantee

See the below vacancies that are available at Chartwell – to apply please contact: lou.lawes@chartwells.net

Customer Service Advisor / Receptionist

Chartwell has a vacancy for a Customer Service Advisor / Receptionist at our leading prestige accident repair centre in Derby. We are offering an attractive salary and an excellent working environment

Chartwell are a manufacturer approved repair centre  for the world’s leading brands such as Ferrari, Porsche and Bentley, to name a few and are known for holding  the unique position  as The Superbrand Bodyshop,

Working as part of a team your duties will include but are not limited to:

  • Greeting customers
  • Being well-presented and customer-focused
  • Taking and directing calls
  • Setting up repair instructions and booking in vehicles
  • Updating the repair progress along the customer’s journey
  • Liaising with the workshop and other internal departments for all the relevant information
  • Updating internal and external systems
  • Organising diaries
  • Submitting invoices and taking payments
  • Understanding customer issues and how to deal with them

Please forward your CV in the first instance to Lou Lawes:

lou.lawes@chartwells.net

Junior / Apprentice Parts Advisor

We have a rare opportunity for a Junior / Apprentice Parts Advisor to join our team. Chartwell are the leading Supercar Repair Centre in the UK, working with the world’s leading Super Car Manufacturers such as Ferrari, McLaren, Aston Marin and Lamborghini.

Role & Responsibilities

– Ordering and receiving parts into stock.

– Booking parts to workshop jobs.

– Maintaining stock levels.

– Handling internal, external and retail enquiries.

 

Requirements

– Minimum 1 years’ experience in a parts department or similar environment.

– Great communication skills, IT literate and good organisation skills are

required as you will be entering details onto a computerised system as well as dealing

with suppliers via the telephone daily.

–  Previous experience within a parts department would be advantageous.

The ideal candidate would be someone who isn’t afraid to pick up the phone and is used to working in fast paced environments, ideally within a parts department. Communication skills, an eye for detail and accurate data input is key to being successful in this role and the company going forward.

Please forward your CV in the first instance to Lou Lawes:

lou.lawes@chartwells.net

What our customers think?

“ This is the second time we have used chartwell, we was so impressed we insisted to our insurance company that this is the only place we would have to repair our car. Once again, we were not disappointed 1st class repair. Everyone was very helpful and friendly a pleasure working with them to get our car back on the road as soon as possible. They kept us informed and updates at all times. Chartwells is the best place to go if you want a first class repair and service. I have no hesitation in recommending Chartwells to my friends and family. Well done, keep up the fantastic work and thank you. ”

“Once again i return back to Chartwells. There quality and high standards cannot be matched the staff are all fantastic and a credit to the company. Just wished others would learn to drive so i didn’t need to return so often… Huge Thank You once again. ”

“Picked my car up on Friday the 1st of March and was totally amazed on how I was treated by the chairman and all his staff, he took me to the car after a long and interesting chat and was equally amazed on the job they had done. first class indeed. ”

“Finding the right car body repairer is not always an easy task. Chartwells are about as good as it gets. My first visit to Chartwells was to obtain a quote for the damage done to my car. The building did not appear to be a body shop repair centre. However, when you enter through the glass doors and see Ferrari and Porsche in the show room you think you are in the wrong place. The place simply oozed professionalism. ”

“Providing a pleasurable experience throughout the repair process. Continual updates from the most professional of advisors culminating in the highest standard of repair and paint. I wouldn’t use anybody else. ”

Chartwell holds manufacturer approvals from:

Aston Martin, Ferrari, Jaguar, Land Rover, Lamborghini, Maserati, Honda NSX, McLaren, Mercedes Benz, is a Porsche centre approved body repairer with Dealer Appointments from Bentley and are a Audi & BMW accident repair specialist.

MANUFACTURERS